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Mamerito Road, Kira Town,
Kampala, Uganda.

+256 706 187 797 (WhatsApp)
+256 784 288 751

support@master.africa

Terms of Service

Last Updated: 10th February, 2024

Overview

Welcome to Master Cloud Africa. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. Please read them carefully.

If you do not agree with these terms, please do not use our website or services.

About Master Cloud Africa

Master Cloud Africa provides digital services including website development, software and mobile app development, business management systems, security systems, branding, advertising services, customer feedback solutions, and ICT consultation.

These Terms govern your use of our website and any services provided through it.

Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.

You must not:

  • Use the website for fraudulent or illegal activities
  • Attempt to gain unauthorized access to systems or data
  • Interfere with the website’s performance or security

Services & Engagements

All services provided by Master Cloud Africa are subject to:

  • A confirmed scope of work
  • Agreed timelines
  • Pricing and payment terms

Specific service agreements, proposals, or contracts will take precedence over these general Terms where applicable.

Payments & Fees

  • Fees for services are agreed upon before work begins
  • Payments must be made according to the agreed payment schedule
  • Late payments may result in service suspension or delays

All prices are subject to change unless contractually agreed.

Intellectual Property

All content on this website, including text, graphics, logos, designs, software, and systems, is the intellectual property of Master Cloud Africa unless otherwise stated.

You may not:

  • Copy, reproduce, or distribute content without written permission
  • Use our brand, logos, or materials for commercial purposes without authorization

Clients retain ownership of content they provide to us.

Client Responsibilities

Clients agree to:

  • Provide accurate and timely information
  • Respond to requests necessary for project completion
  • Use delivered systems and services responsibly

Delays caused by missing information or approvals may affect timelines.

Data & Confidentiality

We respect client confidentiality and take reasonable measures to protect sensitive data.

Clients are responsible for:

  • Managing access to their systems
  • Maintaining secure credentials

We are not responsible for breaches caused by user negligence or third-party systems.

Limitation of Liability

Master Cloud Africa shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or business
  • Issues caused by third-party platforms or services

Our liability, where applicable, is limited to the amount paid for the specific service.

Third-Party Services

Some services may rely on third-party platforms (e.g., hosting providers, ad platforms, payment systems). We are not responsible for their performance, availability, or policies.

Termination of Services

We reserve the right to suspend or terminate services if:

  • These Terms are violated
  • Payments are not made
  • Services are misused

Clients may also terminate services subject to agreed notice terms.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page, and continued use of the website indicates acceptance of updated terms.

Governing Law

These Terms are governed by the laws of Uganda. Any disputes shall be resolved under Ugandan jurisdiction.

Contact Information

If you have questions about these Terms, please contact us:

Master Cloud Africa
📞 Call: +256 706 187 797
📧 Email: support@master.africa
🌐 Website: www.master.africa