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Mamerito Road, Kira Town,
Kampala, Uganda.

+256 706 187 797 (WhatsApp)
+256 784 288 751

support@master.africa

Privacy Policy

Last Updated: 10th February, 2024

Overview

Master Cloud Africa respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, products, and services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Any information you submit through contact forms, demos, or consultations

Usage Information

  • Website usage data
  • IP address
  • Browser type and device information
  • Pages visited and interactions

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Provide and improve our services
  • Communicate about products, updates, or support
  • Run marketing and advertising campaigns (e.g., Google Ads)
  • Analyze website performance and user behavior
  • Comply with legal obligations

How We Collect Information

We collect information through:

  • Website contact and inquiry forms
  • Email or phone communication
  • Cookies and analytics tools
  • Service agreements and onboarding processes

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze traffic.

You can control cookie usage through your browser settings. Disabling cookies may affect some website functionality.

Sharing of Information

We do not sell or rent your personal data.

We may share information with:

  • Trusted service providers (hosting, analytics, advertising platforms)
  • Legal or regulatory authorities when required by law

All third parties are required to protect your data.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, or reporting requirements

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally applicable)
  • Withdraw consent for marketing communications

Requests can be made by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Master Cloud Africa
📞 Call: +256 706 187 797
📧 Email: support@master.africa
🌐 Website: www.master.africa