What does Master Cloud Africa do?
We provide digital, software, security, and business systems that help organizations improve operations, customer experience, and growth.
Who are your services designed for?
Our services are designed for businesses, institutions, and organizations across multiple industries, from SMEs to large enterprises.
Do you work with small businesses?
Yes. We work with startups, SMEs, and growing businesses with solutions tailored to different stages and budgets.
Where do you operate?
We are based in Uganda, East Africa and serve clients across the world.
Do you build custom websites or use templates?
We build both custom and structured websites of all types such as eCommerce, dynamic, interactive, databases, powered, etc. depending on business needs, ensuring performance, usability, and scalability.
Can you redesign an existing website?
Yes. We can redesign, upgrade, or optimize existing websites for better performance and conversion.
Do you provide website hosting and maintenance?
Yes. We offer reliable hosting, maintenance, updates, and ongoing technical support.
Are your websites SEO-ready?
Yes. All our websites are built with SEO best practices in mind.
Do you build custom mobile apps?
Yes. We develop mobile applications tailored to specific business processes and user needs.
Which platforms do you support?
We develop application for both Android and iOS. We also develop web-based systems that run on frameworks like React, Angular, Vue, Travel, PHP, Node.js, etc.
Can your software integrate with existing systems?
Yes. We design systems that can integrate with existing tools and platforms where required.
Do you provide user training?
Yes; after development, we provide onboarding and training to ensure smooth adoption.
What is the Customer Experience Feedback service?
It is a digital solution that helps businesses collect, analyze, and understand customer feedback to improve service quality and customer satisfaction.
Which businesses benefit from this service?
The service is ideal for retail businesses, hospitality, healthcare facilities, service centers, and any business that interacts directly with customers.
How is customer feedback collected?
Feedback can be collected through digital forms, QR codes, links, or on-site feedback points depending on your business setup.
Do I get reports and insights from the feedback?
Yes. The system provides clear reports and insights that highlight trends, strengths, and areas that need improvement.
Can this help improve staff performance?
Yes. Customer feedback helps identify service gaps and improve staff accountability and performance.
What security solutions do you provide?
We provide CCTV, access control, electric fencing, gate automation, solar systems, and power backup solutions.
Do you handle installation and maintenance?
Yes. We provide installation, configuration, and ongoing maintenance.
Are your security systems suitable for businesses?
Yes. Our systems are designed for commercial, institutional, and industrial use.
Can security systems integrate with digital platforms?
Yes. Where applicable, systems can integrate with monitoring and access management platforms.
Do you provide branding and graphic design services?
Yes. We offer brand identity design, marketing materials, and digital assets.
Do you manage Google Ads campaigns?
Yes. Through Ads Master, we run targeted Google Ads campaigns for lead generation and sales.
Can you help with digital marketing strategy?
Yes. We provide guidance on digital marketing planning and execution.
Do you provide performance reports?
Yes. We provide clear reports for ads and marketing campaigns.
How much do your services cost?
Pricing depends on scope and requirements. We provide clear quotations after assessment.
Do you offer flexible payment options?
Yes. Payment structures are discussed and agreed upon per project.
Do you provide ongoing support?
Yes. We offer ongoing support, system maintenance, and updates.
How do I get started?
Contact us through the website to request a consultation or demo.
Whether you are starting, growing, or modernizing your business, Master Cloud Africa is ready to help you implement the right technology solutions.
+256 706 187 797 (WhatsApp)
+256 784 288 751
Mamerito Road, Kira Town,
Kampala, Uganda
+256 706 187 797 (WhatsApp)
+256 784 288 751
